Errors when Checking for Updates


From time to time, an update will fail with the following error, which will often occur when checking for updates:

"Error Retrieving Update Information"

A majority of the time, this error can be resolved simply by logging out of your Xamarin account, and then logging back in.

To accomplish this, please find your platform of choice below and follow the steps:

On Mac:
  1. Open Xamarin Studio
  2. Select Xamarin Studio > Account...
  3. Click Log Out
  4. Click Log In
  5. Enter Your Credentials
  6. Check for Updates
On PC using Xamarin Studio
  1. Open Xamarin Studio
  2. Select Tools > Account
  3. Click Log Out
  4. Click Log In
  5. Enter Your Credentials
  6. Check for Updates
On PC using Visual Studo
  1. Open Visual Studio
  2. Select Tools > Xamarin Account
  3. Click Log Out
  4. Click Log In
  5. Enter Your Credentials
  6. Check for Updates

If you have any further questions, please contact us at contact@xamarin.com.

Last Updated: Aug 16, 2016 01:01PM EDT